Privacy policy

Last Updated: August 13, 2026

BunnyLulu Original ("we", "us", "our") operates bunnyluluoriginal.com. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our store.

1. Information We Collect

  • Order information: name, billing and shipping address, email address, phone number, and payment details (processed securely by our payment providers; we never store full card numbers).
  • Device information: browser type, IP address, time zone, and cookies, collected automatically as you browse the site.
  • Communications: messages you send us by email, contact form, or SMS.

2. How We Use Your Information

  • To fulfill orders, process payments, arrange shipping, and provide order confirmations and tracking.
  • To communicate with you, respond to support requests, and screen orders for fraud.
  • To send marketing messages (email or SMS) where you have opted in. You may unsubscribe at any time.
  • To improve our store, products, and customer experience.

3. Cookies

Our website uses cookies to keep track of items in your shopping cart, remember your preferences, and understand how visitors use the site, including when you have abandoned your checkout. You can control cookies through your browser settings; disabling them may affect site functionality.

4. Sharing Your Information

  • We share information with service providers who help us operate the store: Shopify (our e-commerce platform), payment processors, shipping carriers, and email/SMS messaging partners.
  • Opt-in data and consent for text messaging will not be shared with any third parties except messaging partners, for the purpose of enabling and operating our text messaging program.
  • We may also disclose information to comply with applicable laws, respond to lawful requests, or protect our rights.
  • We do not sell your personal information.

5. SMS Marketing

If you opt in to our SMS marketing service, we use the information you consent to share to send text notifications (including order updates and abandoned checkout reminders), text marketing offers, and transactional texts, including review requests. Reply STOP to unsubscribe at any time. Message and data rates may apply.

6. Your Rights

  • European residents (GDPR): you have the right to access, correct, port, or erase the personal information we hold about you. Note that your information may be transferred outside of Europe for order fulfillment.
  • California residents (CCPA): you have the right to know what personal information we collect, request its deletion, and opt out of its sale (we do not sell personal information).
  • To exercise any of these rights, contact us using the details below.

7. Data Retention

When you place an order, we retain your order information for our records unless and until you ask us to delete it.

8. Minors

Our store is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

9. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page.

Contact

For questions about this policy or your personal information, email us at support@bunnyluluoriginal.com.